Last Updated: June 9, 2026
Website: https://simplersoft.com

 

Our Commitment

At SimplerSoft, we strive to create useful, reliable software and provide a fair experience for our customers.

Most software products published by SimplerSoft include a 15-day refund period from the date of purchase. Product-specific refund terms, trial availability, and licensing conditions may vary and are described on the relevant product website.

Before purchasing a product, please review the refund policy available on the product’s official website.

 

1. Product-Specific Refund Policies

Each software product published by SimplerSoft may maintain its own refund policy, trial period, license terms, and payment process.

Before purchasing a product, please review the refund policy available on the product’s official website.

Examples include:

• ButterScroll
• TidyPanel
• TextRecall
• JumpBar
• Future SimplerSoft products

The refund policy applicable at the time of purchase will govern that purchase. Unless otherwise stated on the product website, eligible refund requests should be submitted within 15 days of purchase.

 

2. Product Trials

Some products may offer free trials or evaluation versions.

Where available, we recommend using the trial version to evaluate compatibility, features, performance, and suitability before making a purchase.

Trial availability may vary by product.

 

3. Refund Requests

Refund requests should be submitted through the support channel listed on the product website where the purchase was made.

Please include:

• The email address used during purchase
• Your license key (if applicable)
• Transaction ID or payment receipt (if available)

Additional information may be requested to help locate your purchase.

 

4. Payment Providers

Payments for SimplerSoft products may be processed by third-party payment providers including, but not limited to:

• Paddle
• Razorpay
• Other supported payment providers

Refund processing times may vary depending on the payment provider, bank, card issuer, PayPal, UPI provider, or other payment method used during checkout.

 

5. Duplicate or Accidental Purchases

If you believe you were charged incorrectly or accidentally purchased multiple licenses, please contact the support team associated with the product you purchased.

We will review the transaction and provide assistance where appropriate.

 

6. Technical Issues

If you experience a technical issue with a product, we encourage you to contact product support before requesting a refund.

Our goal is to resolve issues whenever possible and help you get the most from the software.

 

7. License Cancellation

Most SimplerSoft products are sold as one-time purchases rather than subscriptions.

Unless otherwise stated for a specific product:

• No recurring charges apply
• No subscription cancellation is required

Please refer to the product’s license terms and refund policy for complete details.

 

8. Policy Changes

We may update this Refund & Cancellation Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

 

9. Contact

For general questions regarding refunds, purchases, or policies, please contact us through our Contact Us page:

https://simplersoft.com/contact-us/

For product-specific refund requests, please use the support contact listed on the relevant product website.